Tony Caldwell's Blog

Insights on entrepreneurship and strategy for the insurance industry.

Uncaptive Agency: The Future of Insurance, Ep. 4

As technology evolves, insurance agents run the risk of going the way of the travel agent, replaced by technology. For some customers it is already happening, through carrier portals and premium comparison sites. What can insurance agents do to stay relevant in the changing field? 

While customers nowadays have all the information at their disposal online, there is a big difference between information and expert advice. This is where you, as an agent, can provide the most value.

Join me as I discuss the future of insurance agencies on my podcast, Uncaptive Agency: The Future of Insurance, with Frank Pennachio and Susan Toussaint of Oceanus Partners.