Tony Caldwell's Blog

Insights on entrepreneurship and strategy for the insurance industry.

Growth Agent Insight

To increase your insurance agency profit, check your EBITDA

I once used this example with my own team: “If you're in a canoe and you're...
Podcast

Uncaptive Agency: The Future of Insurance, Ep. 7

Adaptability and the ability to cope with change are vital to survive and...
Growth Agent Insight

Use Insurance agency KPIs to increase your profits

  Let’s talk about the importance of key performance indicators for...
Podcast

Uncaptive Agency: The Future of Insurance, Ep. 6

Agency acquisitions are more active than ever during these times of crisis...
Podcast

Uncaptive Agency: The Future of Insurance, Ep. 5

There are many differences between old-school insurance agents, and the new...
Podcast

Uncaptive Agency: The Future of Insurance, Ep. 4

As technology evolves, insurance agents run the risk of going the way of the...
Podcast

Uncaptive Agency: The Future of Insurance, Ep. 3

Smaller independent insurance agencies have a big advantage: personal...
Podcast

Uncaptive Agency: The Future of Insurance, Ep. 2

Independent insurance agents have been gaining ground and taking a larger...
Podcast

Uncaptive Agency: The Future of Insurance, Ep. 1

In the first episode of Uncaptive Agency: The Future of Insurance, Tony...
Blog

Insurance Sales Tips from My Life’s Experience

All of us who are professional salespeople learned our craft over many years...
Newsroom

Tony Caldwell was elected Chairman of the Board of Oklahoma State Bank

Oklahoma City, OK – The Oklahoma State Bank announced that outstanding...
Blog

Insurance Agency Profitability Is Not Where You Think

You may have seen a post making its rounds on social media that talks about...
Blog

Insurance Agents Must Offer Traditional & Self-Service Digital Options

If you’re anything like me, you’re getting really tired of hearing about the...
Growth Agent Insight

Narrow Focus Will Lead to Commercial Insurance Agency Growth

The Coronavirus pandemic is creating many new capabilities, along with the...
Blog

Insurance Agency Staffing: The Three Essential Functions

An independent insurance agency is a sales organization: everything you do...
Blog

How Going Virtual Will Affect Your Agency’s Bottom Line

In the modern era of agency management, many businesses wonder if going...